Milestone in the life of Y Diák: ISO 9001 and ISO 14001 certifications

But what exactly do these certifications mean, and how did we earn them?

ISO 9001 – Quality Above All

By achieving ISO 9001 certification, our goal is to further enhance customer-centricity and quality. This system supports the Y Diák team in thinking systematically, documenting our processes in detail, and continuously improving our operations.

Among the benefits of the ISO 9001 certification, we would highlight:

• Stronger market position and enhanced competitiveness
• More effective satisfaction of customer needs, leading to increased customer satisfaction
• Reduced error rates on both the customer and student sides
• Establishment of efficient internal processes and clear responsibilities
• Higher customer satisfaction and fewer complaints
• Access to new business opportunities and markets through certification
• Faster and more effective problem-solving and information flow
• Efficient supplier evaluation and management system
• Increased employee involvement, motivation, and commitment
• Establishing a culture of continuous improvement and developing employee competencies
   

ISO 14001 – Sustainability and Environmental Awareness

By obtaining the ISO 14001 certification, Y Diák not only enhances operational efficiency but also elevates our environmental responsibility to a new level. This standard specifically helps us minimize our company's negative impact on the environment, ensuring strict compliance with environmental laws and regulations, as well as continuous improvement and attention in this area.

Specifically, what does this mean for us?

Minimizing environmental impacts, particularly in the protection of air, soil, and water.

Compliance with legal requirements, ensuring regulated and sustainable operations.

Continuous monitoring and improvement of our environmental performance.

More sustainable resource management and reduced waste generation.

Establishment and reinforcement of an environmentally conscious corporate culture.

How did we obtain the certifications?

Achieving ISO certifications was a complex process requiring thorough preparation and continuous development. Over the past year, Y Diák made significant efforts to comply with ISO standards. We reviewed and optimized our processes, provided training for our colleagues, and worked with the full commitment of our management team to meet the required standards.

What's next?

For our school cooperative, obtaining these certifications is not the end of the work but rather the beginning of a new, higher-quality, and more sustainable business model. We continuously strive to incorporate quality management and sustainability even more consciously into our everyday operations.

Our goal is to continually develop our processes and serve our partners and students at an even higher level.

ISO certifications not only help us meet external expectations but also strengthen our internal operations, providing motivation and momentum for our employees by demonstrating that their efforts yield tangible results. This milestone opens further opportunities for innovation, entering new markets, and building a more sustainable future.

We thank our partners, students, and especially our team for their support in helping us achieve this outstanding accomplishment!